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Thank you for sharing your detailed experience, even though parts of it have raised understandable concerns. It was withdrawn 11th Jan.I have alot or withdrawal. Your reply below 👇 I am now in contact with a VIP Manager (Adrian)The reply is very polite but we seem to still be waiting on withdrawal of £1000 (still pending) it’s now 13th Jan. We understand that frustration can arise from disappointing experiences. We understand how sensitive matters related to account closure and responsible gambling can be.
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We are sorry to hear that your long-term play and the outcome you described led to such disappointment. Thank you for sharing your experience, even though it clearly reflects strong frustration. Verification requirements may apply differently depending on circumstances, even if deposits were previously accepted without delay. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure and consistent financial operations. Thank you for sharing your experience, even though it clearly reflects frustration and disappointment. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure and consistent operations.
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